Terms & Conditions of Use

for Insights by Arrowhead Media, LLC

Effective Date: 10/1/2025

By registering, signing up for, accessing, or using Insights by Arrowhead Media, LLC (“Arrowhead,” “we,” “us,” or “our”), you (“Customer,” “you,” or “your”) agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, you must not register, sign up for, access, or use the Services.

 

1. Definitions

For clarity, the following terms apply:

1.1 Services – The software platform, data feeds, insights, alerts, reports, dashboards, and related features provided by Arrowhead.
1.2 Subscription – Your paid monthly or yearly access to the Services.
1.3 Insights / Alerts – Data, notifications, or information generated by or provided through the Services.
1.4 Trial Period – A limited promotional access period (if offered) before a paid Subscription begins.
1.5 Customer Data – Data you provide or upload for use with the Services.
1.6 Jurisdictional Laws – All applicable federal, state, and local laws, regulations, and industry rules governing marketing, privacy, data protection, and contact of public agencies.
1.7 User – Any of your employees, agents, or representatives authorized to access the Services under your account.

 

2. Scope of Services and No Guarantees

2.1 Provision of Services. Arrowhead provides access to the Services in accordance with these Terms and your active Subscription.
2.2 No Guarantee of Results. You acknowledge and agree that Arrowhead does not guarantee:

  • Sales, leads, conversions, revenue, or income;

  • That any particular insight or alert will be delivered or that it will be accurate, current, or actionable; or

  • Any specific business outcomes.
    2.3 Customer Responsibility. You are solely responsible for evaluating, validating, and acting upon any insights, alerts, or data provided by the Services.

 

3. Acceptable Use and Restrictions

3.1 Internal Use Only. You may use the Services solely for your own internal business purposes.
3.2 Prohibited Resale. You may not resell, sublicense, distribute, share, or otherwise commercialize any insights, alerts, reports, or information obtained through the Services without Arrowhead’s prior written consent.
3.3 Prohibited Activities. You may not:
(a) use the Services in violation of Jurisdictional Laws, including telemarketing, email marketing (CAN-SPAM), TCPA, privacy, or data-protection regulations;
(b) use the Services for unlawful, deceptive, or fraudulent purposes;
(c) copy, reproduce, reverse-engineer, or create derivative works of the Services;
(d) attempt to gain unauthorized access to any part of the platform.
3.4 Compliance with Marketing Laws. You are responsible for ensuring all communications to leads comply with applicable laws, including opt-in/opt-out requirements and privacy regulations.

 

4. Account and Security

4.1 Account Creation. You must provide accurate and complete information when creating your account.
4.2 Credential Security. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
4.3 Authorized Users. You are responsible for all actions of any User you authorize to access the Services.
4.4 Suspension or Termination. Arrowhead may suspend or terminate your access, with or without notice, if you violate these Terms or any applicable law.

 

5. Subscription, Renewal, Cancellation, and Trial Periods

5.1 Subscription Plans.
(a) Monthly Subscription: Billed in advance each month.
(b) Yearly Subscription: Billed in advance each year at the prevailing rate.

5.2 Automatic Renewal.
All Subscriptions renew automatically at the end of each term (monthly or yearly) unless canceled at least 30 days before the renewal date.

5.3 Trial Periods.
If a Trial Period is offered:
(a) The trial lasts for the duration specified at sign-up.
(b) At the end of the Trial Period, your paid Subscription begins automatically unless you cancel before the trial ends.
(c) By signing up for a Trial Period, you authorize Arrowhead to charge your payment method at the end of the trial unless canceled as provided.

5.4 Cancellation.
You may cancel by providing notice through the designated account portal or in writing at least 30 days prior to renewal. Cancellations take effect at the end of the current term; no partial refunds will be issued for unused portions of a term.

5.5 Payments.
(a) All fees are due in advance and are non-refundable, except as required by law.
(b) You are responsible for all applicable taxes.
(c) Late payments may result in suspension of Services and additional charges.

 

6. Compliance Obligations

6.1 Lawful Use. You agree to comply with all Jurisdictional Laws in your use of the Services.
6.2 Consent and Opt-Out. You are responsible for obtaining any required consent before contacting leads and for including legally required unsubscribe or opt-out mechanisms in your communications.
6.3 Indemnity for Violations. You agree to indemnify, defend, and hold harmless Arrowhead and its officers, employees, and agents from any claims, fines, or penalties arising out of your misuse of the Services or violation of applicable laws.

 

7. Intellectual Property

7.1 All rights, title, and interest in the Services, software, data, insights, alerts, and related materials remain the exclusive property of Arrowhead or its licensors.
7.2 Nothing in these Terms grants you ownership of any part of the Services or the data provided.
7.3 Any feedback you provide to Arrowhead may be used freely by Arrowhead without obligation to you.

 

8. Confidentiality

8.1 Each party agrees to use the other’s Confidential Information solely for purposes of fulfilling these Terms and to protect such information using reasonable care.
8.2 This obligation does not apply to information that:
(a) becomes public through no fault of the receiving party;
(b) is lawfully obtained from a third party; or
(c) is independently developed without reference to the Confidential Information.

 

9. Disclaimers

9.1 “AS IS” Provision. The Services are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, whether express, implied, or statutory.
9.2 No Warranty of Accuracy. Arrowhead makes no representations or warranties as to the accuracy, completeness, reliability, or timeliness of any insights, alerts, or data.
9.3 No Guarantee of Success. Arrowhead disclaims all liability for business decisions made based on the Services.
9.4 No Uninterrupted Access. Arrowhead does not warrant that the Services will be uninterrupted, error-free, or completely secure.

 

10. Limitation of Liability

10.1 To the fullest extent permitted by law, Arrowhead shall not be liable for any indirect, special, incidental, consequential, punitive, or exemplary damages, including lost profits or loss of data.
10.2 Arrowhead’s total aggregate liability for any claim shall not exceed the total subscription fees paid by you in the six (6) months preceding the event giving rise to the claim.

 

11. Indemnification

You agree to indemnify, defend, and hold harmless Arrowhead, its officers, employees, agents, and affiliates from and against any third-party claims, liabilities, damages, losses, or expenses (including reasonable attorney’s fees) arising out of your (or your Users’) use of the Services, violation of these Terms, or violation of applicable law.

 

12. Governing Law and Dispute Resolution

12.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict-of-law principles.
12.2 Venue. Any legal action or proceeding shall be brought exclusively in the state or federal courts located in Georgia, and you consent to the jurisdiction and venue of such courts.
12.3 Dispute Resolution. Before initiating formal proceedings, the parties agree to attempt in good faith to resolve disputes informally.

 

13. Modifications

Arrowhead may update these Terms at any time by posting the revised version on its website or providing notice to you.
Your continued use of the Services after any update constitutes acceptance of the revised Terms.

 

14. Miscellaneous

14.1 Entire Agreement. These Terms, together with any applicable subscription order, privacy policy, and related documents, constitute the entire agreement between you and Arrowhead and supersede prior agreements.
14.2 Severability. If any provision is held to be unenforceable, the remaining provisions remain in full force and effect.
14.3 No Waiver. Failure by either party to enforce any provision shall not constitute a waiver.
14.4 Assignment. You may not assign your rights or obligations without Arrowhead’s prior written consent. Arrowhead may assign these Terms to a successor entity.
14.5 Notices. Notices must be in writing and delivered via email or certified mail to the addresses provided in your account.

 

By registering or signing up for Insights, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.